What Is Emotional Intelligence

Take the time to listen to what people are trying to tell you, both verbally and non-verbally. When you sense that someone is feeling a certain way, consider the different factors that might be contributing to that emotion. The four branches of this model are arranged by complexity with the more basic processes at the lower levels and the more advanced processes at the higher levels.
what is emotional intelligence
A better way to look at EQ is to view it as a set of skills that can be developed and improved. There are actually two approaches to measuring EQ—the “mixed model,” which views emotional intelligence as a combination of traits and skills, and the “abilities model,” which views EQ primarily as the possession of skills/abilities. Emotional intelligence, sometimes referred to as EI or EQ, is the ability to recognize, interpret, and regulate your own emotions, as well as those of other people. Emotional intelligence skills are abilities that allow for better emotional understanding and management.

Developing emotional awareness

Managing stress is just the first step to building emotional intelligence. The science of attachment indicates that your current emotional experience is likely a reflection of your early life experience. Your ability to manage core feelings such as anger, sadness, fear, and joy often depends on the quality and consistency of your early life emotional experiences.

The people around us have a stronger influence on our decisions and actions than we realize. Here’s what research reveals about our networks’ gravitational force. You probably interact with a emotional breadcrumbs range of people—loved ones, neighbors, colleagues, and strangers—in a variety of situations every day. These interactions may be in person or virtual, brief or prolonged, mundane or profound.

EI as a form of knowledge

Studies about emotional intelligence tests have found that women tend to score higher than men, in part because women tend to rate their own ability to perceive emotions (even on people’s faces) as high. Other studies claim test results don’t necessarily vary based on gender identity, but that males are often socialized to be less familiar with or engage with their own and others’ emotions on a lesser scale. It may seem like emotional intelligence is less quantifiable than cognitive intelligence, but there are tests that can measure your degree of emotional intelligence. The Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT), was engineered by Mayer, Salovey and David R. Caruso to publish work on emotional intelligence.
what is emotional intelligence
These cues let you know how others are really feeling, how their emotional state is changing from moment to moment, and what’s truly important to them. But being able to connect to your emotions—having a moment-to-moment connection with your changing emotional experience—is the key to understanding how emotion influences your thoughts and actions. High emotional intelligence can help you navigate the social complexities of the workplace, lead and motivate others, and excel in your career. In fact, when it comes to gauging important job candidates, many companies now rate emotional intelligence as important as technical ability and employ EQ testing before hiring. Dr. Rufus Tony Spann is a nationally certified school psychologist, licensed professional counselor, yoga teacher and reiki master.

Empathy for Others

This idea was put forth in the mid-1970s by Howard Gardner, presenting the idea that intelligence was more than just a single, broad capacity. In the 1950s, the school of thought was known as humanistic psychology, and scholars such as Abraham Maslow concentrated attention on how people could build emotional strength. It is essential to approach stressful situations with a calm and positive attitude. Pressures can quickly escalate, primarily when people are operating under deadlines, so keeping steady and concentrating on finding a solution will help everyone complete their goals.

  • This is what most “emotional intelligence” training programs aim to do, but realize that it’s not easy.
  • Emotional abilities can also influence consumers’ choices when confronted with buying decisions.
  • Emotionally intelligent people know that emotions can be powerful, but also temporary.
  • Her TEDx talk,  “The Secret of Becoming Mentally Strong,” is one of the most viewed talks of all time.
  • You’ll be able to make choices that allow you to control impulsive feelings and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances.

This question gets at the heart of an important debate contrasting the relative importance of cognitive intelligence (IQ) and emotional intelligence (EQ). Once a person has achieved the first component, they can move on to self-regulation. An individual with a good awareness of their own emotions can better manage the emotions and behaviors that come along with them. An individual with high EI is not only aware of what emotions they are feeling but can put words to their feelings. They can also understand the consequences of their emotions and how they may change and shift over time. This 33-item scale developed by Schutte et al. (1998) was based on Salovey and Mayer’s (1990) EQ model, with the aim of creating an empirically sound self-report measure of people’s current level of emotional intelligence.
what is emotional intelligence
By understanding your emotions and how to control them, you’re better able to express how you feel and understand how others are feeling. This allows you to communicate more effectively and forge stronger relationships, both at work and in your personal life. By testing a person’s abilities on each of the four branches of emotional intelligence, it generates scores for each of the branches as well as a total score. Researchers have indicated that emotional intelligence influences how excellently employees interact with their colleagues, and EI is also considered to play a role in how employees manage stress and conflict. They described emotional intelligence as the capability to monitor one’s and others’ feelings and emotions, discriminate among them, and use this knowledge to guide one’s thinking and actions. Awareness of one’s emotions and emotional responses to others can significantly improve one’s emotional intelligence.
what is emotional intelligence
It just means waiting for the right time and place to express them. Self-regulation is all about communicating one’s emotions appropriately in context. By mastering emotional intelligence, one can positively impact anywhere and continue to advance one’s position and career in life.